Upgrading and Downgrading
Upgrading
We do recommend you manually back up your database periodically for better availability and efficient disaster recovery.
Upgrading Reality Hub does not require uninstalling the previous version.
To set an example, assume that you are using Reality Hub version 1.5.x, and you want to upgrade to version 2.0. This action does not require uninstalling 1.5.x.
If you changed application parameters such as HTTP IP Address, HTTP Port, etc., every configured parameter would automatically come while upgrading.
Every upgrade creates a backup of your current database automatically. For more details visit the Database Backup and Restore section.
Downgrading
In any case, if you need to proceed with a downgrade, we firmly recommend you contact our Technical Support Department for assistance.
To downgrade Reality Hub 2.0 to previous versions, you must uninstall Reality Hub Server and Reality Loader first. For instance, if you want to downgrade from version 2.0 to 1.6.4, you have to uninstall Reality Hub Server 1.6.4 and Reality Loader.
Uninstalling Reality Hub won't result in data loss, but it's advisable to back up your system as a precaution.